Effective Date: December 31, 2020
Applicable to the Following Website:
Article 1 – DEFINITIONS:
d) DATA CONTROLLER: Data Controller (hereinafter, “Data Controller”) is the publisher, owner, and operator of the Website and is the party responsible for the collection of information described herein. Data Controller shall be referred to either by “Data Controller” or its entity name, “Quality Edits LLC.” If Data Controller or Data Controller’s property shall be referred to through first-person pronouns, it shall be through the use of the following: us, we, our, ours, etc.
f) SERVICES: “Services” means any services that we make available for sale on the Website.
g) PERSONAL DATA: “Personal Data” means personal data and information that we obtain from you in connection with your use of the Website that is capable of identifying you in any manner.
Article 2 – GENERAL INFORMATION:
We are committed to the protection of your privacy while you use our Website.
You must be at least eighteen (18) years of age to use this Website or any Services contained herein. By using this Website, you represent and warrant that you are at least eighteen (18) years of age and may legally agree to this policy. The Data Controller assumes no responsibility or liability for any misrepresentation of your age. This Website does not provide Services to individuals under the age of eighteen (18).
Article 3 – CONTACT AND DATA PROTECTION OFFICER:
The party responsible for the processing of your Personal Data is as follows: QualityEdits LLC. The Data Controller may be contacted via email as follows:
The Data Controller and operator of the Website are one and the same.
The Data Protection Officer is as follows: Chief Academic Editor. The Data Protection Officer may be contacted via email as follows:
Article 4 – LOCATION:
Please be advised the data processing activities take place in the United States, outside the European Economic Area. Data may also be transferred to companies outside the United States, but will only be done so in a manner that complies with the EU’s General Data Protection Regulation or GDPR, as well as any and all other applicable regulations within their respective jurisdictions. The location where the data processing and retention activities takes place is as follows:
Tennessee, United States
Article 5 – MODIFICATIONS AND REVISIONS:
Article 6 – THE PERSONAL DATA WE RECEIVE FROM YOU:
We do not sell or rent to third parties your Personal Data.
Depending on how You use our Website, You will be subject to different types of Personal Data collected and different manners of collection:
a) Registered users: You, as a user of the Website, may be asked to register in order to use the Website or to purchase the Services available for sale.
During the process of your registration, we will collect some of the following Personal Data from you through your necessary and voluntary disclosure:
Name, email address, telephone number, college/university/institution classification or role, documents uploaded by the user/purchaser, college/university/institution affiliation, information needed to edit documents or provide coaching, survey responses, etc.
Personal Data may be collected to:
I) Interact with our representatives;
II) make purchases; and
III) receive emails from us.
By undergoing the registration process, you consent to us collecting, storing, disclosing to authorized and vetted third parties, and using your Personal Data.
b) Unregistered users: If you are a passive user of the Website and do not register for any purchases or other service, you may still be subject to certain passive data collection (“Passive Data Collection”). Such Passive Data Collection may be collected via cookies, as described below, and may acquire the following: IP address information, location information, and certain browser data, such as history and/or session information.
c) All users: The Passive Data Collection that applies to unregistered users shall also apply to any and all other visitors of our Website.
d) Sales & Billing Information: In order to purchase any of the services on the Website, you will be asked to provide certain credit information, billing address information, and possibly additional, specific information so that you may be properly charged for your purchases. This payment and billing information may be stored for as long as you use our Website, or as necessary to fulfill the purpose(s) for which the information was collected, which includes, but is not limited to: our services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, and complying with any applicable laws. If stored, such information will be used exclusively to assist you with making future purchases with us.
e) Related Entities: We may share your Personal Data with any of our parent companies, subsidiary companies, affiliates or other trusted related entities.
f) User Experience: From time to time we may request information from you to assist us in improving our Website, and the Services we sell, such as demographic information or your particular preferences. These requests are purely voluntary and will not affect your ability to access our Services contingent upon your participation.
g) Combined or Aggregated Information: We may combine or aggregate some of your Personal Data in order to better serve you and to better enhance and update our Website for you and other consumers’ use.
Article 7 – THE PERSONAL DATA WE RECEIVE AUTOMATICALLY:
Cookies: We may collect information from you through automatic tracking systems (such as information about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide during a registration process or at other times while using the Website, as described above).
A cookie consists of a reduced set of data transferred to your browser from a web server and it can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.
Technical cookies: Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of the site.
You can manage or request the general deactivation or cancelation of cookies through your browser. If you do this though, please be advised this action might slow down or prevent access to some parts of the site.
Cookies may also be retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the Website. These are also considered technical cookies when they operate as described.
Temporary session cookies are deleted automatically at the end of the browsing session – these are mostly used to identify you and ensure that you don’t have to log in each time – whereas permanent cookies remain active longer than just one particular session.
Third-party analytical cookies may also be installed. They are sent from the domains of the aforementioned third parties external to the site. Third-party analytical cookies are used to detect information on user behavior on our Website. This place anonymously, in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create profiles relating to users, in order to propose advertising in line with the choices expressed by the users themselves.
You may opt out of allowing third-party cookies from tracking and storing your Personal Data by way of adjusting the settings in your respective internet browser. However, if you choose to opt out this may affect your enjoyment and overall intended use(s) of our Website and Services provided.
Profiling cookies: We may also use profiling cookies, which are those that create profiles related to the user and are used in order to send advertising to the user’s browser.
When these types of cookies are used, we will receive your prior, explicit consent.
Support in configuring your browser: You can manage cookies through the settings of your browser on your device. However, deleting cookies from your browser may remove the preferences you have set for this Website.
For further information and support, you can also visit the specific help page of the web browser you are using:
– Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
– Safari: http://www.apple.com/legal/privacy/
Log Data: Like all websites and mobile applications, this Website also makes use of log files that store automatic information collected during user visits. The different types of log data could be as follows:
– Internet protocol (IP) address;
– type of browser and device parameters used to connect to the Website;
– name of the Internet Service Provider (ISP);
– date and time of visit;
– web page of origin of the user (referral) and exit;
– possibly the number of clicks.
The aforementioned information is processed in an automated form and collected in an exclusively aggregated manner in order to verify the correct functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the Data Controller.
For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may also possibly include Personal Data such as IP address, which could be used, in accordance with applicable laws, in order to block attempts at damage to the Website or damage to other users, or in the case of harmful activities or crime. Such data are never used for the identification or profiling of the user, but only for the protection of the Website and our users. Such information will be treated according to the legitimate interests of the Data Controller.
Article 8 – THIRD PARTIES:
We may utilize third-party service providers (“Third-Party Service Providers”), from time to time or all the time, to help us with our Website, and to help serve you.
We may use Third-Party Service Providers to assist with information storage (such as cloud storage).
We may provide some of your Personal Data to Third-Party Service Providers in order to help us track usage data, such as referral websites, dates and times of page requests, etc. We use this information to understand patterns of usage of, and to improve, the Website.
We may use Third-Party Service Providers to host the Website. In this instance, the Third-Party Service Provider will have access to your Personal Data. The host for this Website is subjected to its own security measures as it relates to your Personal Data and as such the measures in place have been assessed, vetted, and subsequently authorized by the same standards to which we are accountable to.
We may use Third-Party Service Providers to fulfill orders in relation to the Website.
Your Personal Data will not be sold or otherwise transferred to other third parties without your approval.
In general, you may request that we do not share your Personal Data with third parties. Please contact us via email, if so. Please be advised that you may lose access to certain services for which we rely on third-party providers.
Article 9 – SOCIAL NETWORK PLUGINS:
The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks, which can be found below:
Our legal representatives have assessed the privacy policies of the aforementioned social networks and deemed their policies legitimate and in compliance with all state and federal laws to which we are subject to.
Article 10 – HOW PERSONAL DATA IS STORED:
We use secure physical and digital systems to store your Personal Data when appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure, or destruction.
Please note, however, that no system involving the transmission of information via the Internet, or the electronic storage of data, is completely secure. However, we take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data.
Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancellation of your account or other general request for the deletion of data. Email us at email@example.com regarding requests for the deletion of data.
Article 11 – PURPOSES OF PROCESSING OF PERSONAL DATA:
We primarily use your Personal Data to help us provide a better experience for you on our Website and to provide you the services and/or information you may have requested, such as use of our Website.
Information that does not identify you personally, but that may assist in providing us broad overviews of our customer base, will be used for market research or marketing efforts. Such information may include, but is not limited to, interests based on your cookies.
Personal Data that may be considered identifying may be used for the following:
a) Improving your personal user experience
b) Communicating with you about your user account with us
c) Fulfilling your purchases
d) Providing customer service to you
e) Advising you about updates to the Website or related Items
Article 12 – DISCLOSURE OF PERSONAL DATA:
Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases. Such cases may include, but are not limited to:
a) To satisfy any local, state, or Federal laws or regulations;
b) To respond to requests, such as discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies;
d) As may be reasonably necessary and legally authorized for the operation and improvement of our Website;
e) To generally cooperate with any lawful investigation about our users; and
f) If we suspect any fraudulent activity on our Website or if we have noticed any activity which may violate our terms or other applicable rules.
Article 13 – OPTING OUT OF TRANSMITTALS FROM US:
From time to time, we may send you informational or marketing communications related to our Website such as announcements or other information. If you wish to opt-out of such communications, you may contact the following email: firstname.lastname@example.org. You may also click the opt-out link which will be provided at the bottom of any and all such communications.
Please be advised that even though you may opt-out of such communications, you may still receive information from us that is specifically about your use of our Website or about your account with us.
By providing any Personal Data to us, or by using our Website in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from us or third-party affiliates, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined and regulated by Tennessee Code Annotated § 47-18-2501.
Article 14 – MODIFYING, DELETING, AND ACCESSING YOUR INFORMATION:
If you wish to modify or delete any information we may have about you, or you wish to simply access any information we may have about you, you may do so by emailing us at email@example.com.
Article 15 – ACCEPTANCE OF RISK:
Article 16 – YOUR RIGHTS:
You have many rights in relation to your Personal Data. Specifically, your rights are as follows:
– the right to be informed about the processing of your Personal Data
– the right to have access to your Personal Data
– the right to update and/or correct your Personal Data
– the right to portability of your Personal Data
– the right to oppose or limit the processing of your Personal Data
– the right to request that we stop processing and delete your Personal Data
– the right to block any Personal Data processing in violation of any applicable law
– the right to launch a complaint with the Federal Trade Commission (FTC) in the United States or applicable data protection authority in another jurisdiction
– the right to seek legal and equitable civil remedies with respect to the intentional or negligent misappropriation of your Personal Data
Article 17 – TENNESSEE CONSUMER PRIVACY ACT:
Your rights as well as our legal obligations in relation to your online consumer data (i.e., Personal Data) is defined and regulated by the Tennessee Consumer Privacy Act (i.e., T.C.A. § 47-18-2107) pursuant to the fact that we are headquartered and incorporated in Tennessee – thus availed to Tennessee state law in addition to all federal regulations.
Information We Collect
Tennessee defines “Personal Information”, with respect to the online information provided and/or sourced from an individual or entity, as: (i) first and last name; (ii) social security number; (iii) driver’s license number; or (iv) account, credit card, and debit card number, in combination with any required security code, access code, or password that would permit access to an individual’s financial account. We may require disclosure from You of any Personal Information for use of our Website and/or Services. This disclosure from You is voluntary.
Personal information does not include information that is lawfully made available to the general public from federal, state, or local government records or information that has been redacted, or otherwise made unusable.
We obtain the categories of personal information listed above from the following categories of sources:
Use of Personal Information
We may use or disclose as reasonably required to our third-parties the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
While we will not sell or rent your personal information, we may disclose it to a third party for a business purpose only. If we disclose personal information for a business purpose only, we enter a contract that describes the purpose while also requiring the recipient to keep the personal information confidential. Such recipients are not to use the personal information for any purpose except for fulfilling the agreements of a contract with us.
We disclose your personal information for a business purpose only to the following categories of third parties:
In the preceding twelve (12) months, we have not sold nor rented any personal information. As stated above, QualityEdits does not sell nor rent personal information.
Your Rights and Choices
Under Tennessee statute, if You are injured by a violation of Your rights with respect to our collection and management of Your Personal Information, You may institute a civil action to recover damages and to enjoin the information holder from further action in violation of this section. The rights and remedies available are cumulative to each other and to any other rights and remedies available under law. These actions include but are not limited to: consumer protection violation, identity theft, and invasion of privacy.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Please note that, as stated above, QualityEdits does not sell nor rent personal information.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by email at firstname.lastname@example.org or by phone at 901-203-2195.
Only you or a person registered with the Tennessee Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Please note, however, that QualityEdits does not provide services to minor children. QualityEdits does not collect personal information from minor children, and in turn we are compliant with Tennessee statutes as it relates to the Personal Information of minors and/or students.
You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of receiving the request. If additional time is needed (up to ninety (90) days), we will inform you in writing of the reason and extension period. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your Tennessee Consumer Privacy Act rights. We will not:
Changes to This Privacy Notice
Contact Information Per the Tennessee Consumer Privacy Act (TCPA)
You may also access the TCPA compliance for our third-party service providers by contacting:
Article 18 – CONTACT INFORMATION:
P.O. Box 1463
Cordova, TN 38088