Effective Date: December 31, 2020
Applicable to the Following Website:
www.qualityedits.com
Article 1 – DEFINITIONS:
a) APPLICABLE WEBSITE: This Privacy Policy (hereinafter, “Privacy Policy”) will refer to and be applicable to the URL listed above, which shall hereinafter be referred to as “Website.” Any listed website may also refer to a corresponding mobile application, should one be currently in use or hereinafter developed.
b) EFFECTIVE DATE: “Effective Date” means the date this Privacy Policy comes into force and effect, and is published at the top of this Privacy Policy. We may from time to time update this Privacy Policy and simultaneously notify you pursuant to Article 5 of this Privacy Policy.
c) PARTIES: The parties to this privacy policy are the following data controller: QualityEdits LLC (“Data Controller”) and You, as the user of this Website. Hereinafter, the parties will individually be referred to as “Party” and collectively as “Parties.”
d) DATA CONTROLLER: Data Controller (hereinafter, “Data Controller”) is the publisher, owner, and operator of the Website and is the party responsible for the collection of information described herein. Data Controller shall be referred to either by “Data Controller” or its entity name, “Quality Edits LLC.” If Data Controller or Data Controller’s property shall be referred to through first-person pronouns, it shall be through the use of the following: us, we, our, ours, etc.
e) YOU: By acceptance of this Privacy Policy and continued use of the Website, you will be referred to within this Privacy Policy as either You, as the respective user, or if any second-person pronouns are required and applicable, such pronouns as ‘Your”, “Yours”, etc.
f) SERVICES: “Services” means any services that we make available for sale on the Website.
g) PERSONAL DATA: “Personal Data” means personal data and information that we obtain from you in connection with your use of the Website that is capable of identifying you in any manner.
Article 2 – GENERAL INFORMATION:
This Privacy Policy describes how we collect and use Your personal information (hereinafter, “Personal Data”) that we receive about you, as well as your rights in relation to that Personal Data, when you visit our Website or use our Services.
This Privacy Policy does not cover any information that we may receive about you through sources other than the use of our Website. The Website may contain links to other websites or mobile applications, but this Privacy Policy does not apply to any of those linked websites or applications.
We are committed to the protection of your privacy while you use our Website.
You must be at least eighteen (18) years of age to use this Website or any Services contained herein. By using this Website, you represent and warrant that you are at least eighteen (18) years of age and may legally agree to this policy. The Data Controller assumes no responsibility or liability for any misrepresentation of your age. This Website does not provide Services to individuals under the age of eighteen (18).
By continuing to use our Website, you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it, then you may not utilize the Services provided by our Website.
Article 3 – CONTACT AND DATA PROTECTION OFFICER:
The party responsible for the processing of your Personal Data is as follows: QualityEdits LLC. The Data Controller may be contacted via email as follows:
info@qualityedits.com
The Data Controller and operator of the Website are one and the same.
The Data Protection Officer is as follows: Chief Academic Editor. The Data Protection Officer may be contacted via email as follows:
info@qualityedits.com
Article 4 – LOCATION:
Please be advised the data processing activities take place in the United States, outside the European Economic Area. Data may also be transferred to companies outside the United States, but will only be done so in a manner that complies with the EU’s General Data Protection Regulation or GDPR, as well as any and all other applicable regulations within their respective jurisdictions. The location where the data processing and retention activities takes place is as follows:
Tennessee, United States
Article 5 – MODIFICATIONS AND REVISIONS:
We reserve the right to modify, revise, or otherwise amend this Privacy Policy at any time and in any manner. Any changes to the Privacy Policy will only impact the information collected on or after the date of the change.
Article 6 – THE PERSONAL DATA WE RECEIVE FROM YOU:
We do not sell or rent to third parties your Personal Data.
Depending on how You use our Website, You will be subject to different types of Personal Data collected and different manners of collection:
a) Registered users: You, as a user of the Website, may be asked to register in order to use the Website or to purchase the Services available for sale.
During the process of your registration, we will collect some of the following Personal Data from you through your necessary and voluntary disclosure:
Name, email address, telephone number, college/university/institution classification or role, documents uploaded by the user/purchaser, college/university/institution affiliation, information needed to edit documents or provide coaching, survey responses, etc.
Personal Data may be collected to:
I) Interact with our representatives;
II) make purchases; and
III) receive emails from us.
By undergoing the registration process, you consent to us collecting, storing, disclosing to authorized and vetted third parties, and using your Personal Data.
b) Unregistered users: If you are a passive user of the Website and do not register for any purchases or other service, you may still be subject to certain passive data collection (“Passive Data Collection”). Such Passive Data Collection may be collected via cookies, as described below, and may acquire the following: IP address information, location information, and certain browser data, such as history and/or session information.
c) All users: The Passive Data Collection that applies to unregistered users shall also apply to any and all other visitors of our Website.
d) Sales & Billing Information: In order to purchase any of the services on the Website, you will be asked to provide certain credit information, billing address information, and possibly additional, specific information so that you may be properly charged for your purchases. This payment and billing information may be stored for as long as you use our Website, or as necessary to fulfill the purpose(s) for which the information was collected, which includes, but is not limited to: our services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, and complying with any applicable laws. If stored, such information will be used exclusively to assist you with making future purchases with us.
You may access the Privacy Policy for our Third-Party Service Providers for additional information:
Clio: https://www.clio.com/privacy/
LawPay: https://lawpay.com/terms/privacy/
e) Related Entities: We may share your Personal Data with any of our parent companies, subsidiary companies, affiliates or other trusted related entities.
However, we only share your Personal Data with a trusted related entity if that entity agrees to our privacy standards as set out in this Privacy Policy and to treat your Personal Data in the same manner that we do, or, as preferred, necessitates and implements further security measures beyond the requirements we implement.
f) User Experience: From time to time we may request information from you to assist us in improving our Website, and the Services we sell, such as demographic information or your particular preferences. These requests are purely voluntary and will not affect your ability to access our Services contingent upon your participation.
g) Combined or Aggregated Information: We may combine or aggregate some of your Personal Data in order to better serve you and to better enhance and update our Website for you and other consumers’ use.
You may access the Privacy Policy for our Third-Party Service Providers for additional information:
Clio: https://www.clio.com/privacy/
LawPay: https://lawpay.com/terms/privacy/
Article 7 – THE PERSONAL DATA WE RECEIVE AUTOMATICALLY:
Cookies: We may collect information from you through automatic tracking systems (such as information about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide during a registration process or at other times while using the Website, as described above).
For example, we use cookies to make your browsing experience easier and more intuitive: cookies are small strings of text used to store some information that may concern the user, his or her preferences or the device they are using to access the Internet (such as a computer, tablet, or mobile phone). Cookies are mainly used to adapt the operation of the site to your expectations, offering a more personalized browsing experience and memorizing the choices you made previously.
A cookie consists of a reduced set of data transferred to your browser from a web server and it can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.
Cookies do not record or store any Personal Data. If you want, you can prevent the use of cookies, but then you may not be able to use our Website as we intend. To proceed without changing the options related to cookies, simply continue to use our Website.
Technical cookies: Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of the site.
You can manage or request the general deactivation or cancelation of cookies through your browser. If you do this though, please be advised this action might slow down or prevent access to some parts of the site.
Cookies may also be retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the Website. These are also considered technical cookies when they operate as described.
Temporary session cookies are deleted automatically at the end of the browsing session – these are mostly used to identify you and ensure that you don’t have to log in each time – whereas permanent cookies remain active longer than just one particular session.
Third-party cookies: We may also utilize third-party cookies, which are cookies sent by a third-party to your computer. Permanent cookies are often third-party cookies. The majority of third-party cookies consist of tracking cookies used to identify online behavior, understand interests and then customize advertising for users. The intended use of cookies as provided by third-parties is merely in the interest of bettering your experience with our Website and Services provided thereof.
Third-party analytical cookies may also be installed. They are sent from the domains of the aforementioned third parties external to the site. Third-party analytical cookies are used to detect information on user behavior on our Website. This place anonymously, in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create profiles relating to users, in order to propose advertising in line with the choices expressed by the users themselves.
You may opt out of allowing third-party cookies from tracking and storing your Personal Data by way of adjusting the settings in your respective internet browser. However, if you choose to opt out this may affect your enjoyment and overall intended use(s) of our Website and Services provided.
Profiling cookies: We may also use profiling cookies, which are those that create profiles related to the user and are used in order to send advertising to the user’s browser.
When these types of cookies are used, we will receive your prior, explicit consent.
Support in configuring your browser: You can manage cookies through the settings of your browser on your device. However, deleting cookies from your browser may remove the preferences you have set for this Website.
For further information and support, you can also visit the specific help page of the web browser you are using:
– Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
– Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences
– Safari: http://www.apple.com/legal/privacy/
– Chrome: https://support.google.com/accounts/answer/61416?hl=en
– Opera: http://www.opera.com/help/tutorials/security/cookies/
Log Data: Like all websites and mobile applications, this Website also makes use of log files that store automatic information collected during user visits. The different types of log data could be as follows:
– Internet protocol (IP) address;
– type of browser and device parameters used to connect to the Website;
– name of the Internet Service Provider (ISP);
– date and time of visit;
– web page of origin of the user (referral) and exit;
– possibly the number of clicks.
The aforementioned information is processed in an automated form and collected in an exclusively aggregated manner in order to verify the correct functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the Data Controller.
For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may also possibly include Personal Data such as IP address, which could be used, in accordance with applicable laws, in order to block attempts at damage to the Website or damage to other users, or in the case of harmful activities or crime. Such data are never used for the identification or profiling of the user, but only for the protection of the Website and our users. Such information will be treated according to the legitimate interests of the Data Controller.
You may access the Privacy Policy for our Third-Party Service Providers for additional information:
Clio: https://www.clio.com/privacy/
LawPay: https://lawpay.com/terms/privacy/
Article 8 – THIRD PARTIES:
We may utilize third-party service providers (“Third-Party Service Providers”), from time to time or all the time, to help us with our Website, and to help serve you.
We may use Third-Party Service Providers to assist with information storage (such as cloud storage).
We may provide some of your Personal Data to Third-Party Service Providers in order to help us track usage data, such as referral websites, dates and times of page requests, etc. We use this information to understand patterns of usage of, and to improve, the Website.
We may use Third-Party Service Providers to host the Website. In this instance, the Third-Party Service Provider will have access to your Personal Data. The host for this Website is subjected to its own security measures as it relates to your Personal Data and as such the measures in place have been assessed, vetted, and subsequently authorized by the same standards to which we are accountable to.
We may use Third-Party Service Providers to fulfill orders in relation to the Website.
We may allow third parties to advertise on the Website. These third parties may use cookies in connection with their advertisements (see the “Cookies” clause in this Privacy Policy). All advertisers are subject to, and must remain in compliance with, the Tennessee Consumer Privacy Act amongst other state and federal laws prescribing online-consumer protection of personalized data.
We only share your Personal Data with a Third-Party Service Provider if that provider agrees to our privacy standards as set out in this Privacy Policy.
Your Personal Data will not be sold or otherwise transferred to other third parties without your approval.
Notwithstanding the other provisions of this Privacy Policy, we may provide your Personal Data to a third party or to third parties in order to protect the rights, property or safety, of us, our customers or third parties, or as otherwise required by law.
We will not knowingly share your Personal Data with any third parties other than in accordance with this Privacy Policy. If any unauthorized disclosure occurs, we shall notify you in accordance with the Tennessee Consumer Protection Act and as further detailed below in Article 17 of this Privacy Policy. You will also have the opportunity to request that we not share that information.
In general, you may request that we do not share your Personal Data with third parties. Please contact us via email, if so. Please be advised that you may lose access to certain services for which we rely on third-party providers.
You may access the Privacy Policy for our Third-Party Service Providers for additional information:
Clio: https://www.clio.com/privacy/
LawPay: https://lawpay.com/terms/privacy/
Article 9 – SOCIAL NETWORK PLUGINS:
This Website incorporates plugins and/or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard the privacy of users. Cookies may be set, however, if you make voluntary use of the plugin. Please note that if you browse while being logged into the social network, then you have already consented to the use of cookies conveyed through this Website at the time that you registered with the particular social network.
The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks, which can be found below:
Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies
Instagram: https://help.instagram.com/519522125107875
LinkedIn: https://www.linkedin.com/legal/cookie-policy
Our legal representatives have assessed the privacy policies of the aforementioned social networks and deemed their policies legitimate and in compliance with all state and federal laws to which we are subject to.
Article 10 – HOW PERSONAL DATA IS STORED:
We use secure physical and digital systems to store your Personal Data when appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure, or destruction.
Please note, however, that no system involving the transmission of information via the Internet, or the electronic storage of data, is completely secure. However, we take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data.
Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancellation of your account or other general request for the deletion of data. Email us at info@qualityedits.com regarding requests for the deletion of data.
In the event of a breach of your Personal Data, you will be notified in a reasonable time frame, but in no event later than two weeks, and we will follow all applicable laws regarding such breach, and detailed further below at Article 17 of this Privacy Policy.
You may access the Privacy Policy for our Third-Party Service Providers for additional information:
Clio: https://www.clio.com/privacy/
LawPay: https://lawpay.com/terms/privacy/
Article 11 – PURPOSES OF PROCESSING OF PERSONAL DATA:
We primarily use your Personal Data to help us provide a better experience for you on our Website and to provide you the services and/or information you may have requested, such as use of our Website.
Information that does not identify you personally, but that may assist in providing us broad overviews of our customer base, will be used for market research or marketing efforts. Such information may include, but is not limited to, interests based on your cookies.
Personal Data that may be considered identifying may be used for the following:
a) Improving your personal user experience
b) Communicating with you about your user account with us
c) Fulfilling your purchases
d) Providing customer service to you
e) Advising you about updates to the Website or related Items
You may access the Privacy Policy for our Third-Party Service Providers for additional information:
Clio: https://www.clio.com/privacy/
LawPay: https://lawpay.com/terms/privacy/
Article 12 – DISCLOSURE OF PERSONAL DATA:
Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases. Such cases may include, but are not limited to:
a) To satisfy any local, state, or Federal laws or regulations;
b) To respond to requests, such as discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies;
c) To bring legal action against a user who has violated the law or violated the terms of use of our Website;
d) As may be reasonably necessary and legally authorized for the operation and improvement of our Website;
e) To generally cooperate with any lawful investigation about our users; and
f) If we suspect any fraudulent activity on our Website or if we have noticed any activity which may violate our terms or other applicable rules.
You may access the Privacy Policy for our Third-Party Service Providers for additional information:
Clio: https://www.clio.com/privacy/
LawPay: https://lawpay.com/terms/privacy/
Article 13 – OPTING OUT OF TRANSMITTALS FROM US:
From time to time, we may send you informational or marketing communications related to our Website such as announcements or other information. If you wish to opt-out of such communications, you may contact the following email: info@qualityedits.com. You may also click the opt-out link which will be provided at the bottom of any and all such communications.
Please be advised that even though you may opt-out of such communications, you may still receive information from us that is specifically about your use of our Website or about your account with us.
By providing any Personal Data to us, or by using our Website in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from us or third-party affiliates, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined and regulated by Tennessee Code Annotated § 47-18-2501.
Article 14 – MODIFYING, DELETING, AND ACCESSING YOUR INFORMATION:
If you wish to modify or delete any information we may have about you, or you wish to simply access any information we may have about you, you may do so by emailing us at info@qualityedits.com.
Article 15 – ACCEPTANCE OF RISK:
By continuing to access our Website in any manner or use our Product, you manifest your continuing agreement to this Privacy Policy. You further acknowledge, agree and accept that transmission of information or data via the Internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the absolute security of any information that you provide to us, and that you transmit such information at your own risk.
Article 16 – YOUR RIGHTS:
You have many rights in relation to your Personal Data. Specifically, your rights are as follows:
– the right to be informed about the processing of your Personal Data
– the right to have access to your Personal Data
– the right to update and/or correct your Personal Data
– the right to portability of your Personal Data
– the right to oppose or limit the processing of your Personal Data
– the right to request that we stop processing and delete your Personal Data
– the right to block any Personal Data processing in violation of any applicable law
– the right to launch a complaint with the Federal Trade Commission (FTC) in the United States or applicable data protection authority in another jurisdiction
– the right to seek legal and equitable civil remedies with respect to the intentional or negligent misappropriation of your Personal Data
Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.
You may access the Privacy Policy for our Third-Party Service Providers for additional information:
Clio: https://www.clio.com/privacy/
LawPay: https://lawpay.com/terms/privacy/
Article 17 – TENNESSEE CONSUMER PRIVACY ACT:
Your rights as well as our legal obligations in relation to your online consumer data (i.e., Personal Data) is defined and regulated by the Tennessee Consumer Privacy Act (i.e., T.C.A. § 47-18-2107) pursuant to the fact that we are headquartered and incorporated in Tennessee – thus availed to Tennessee state law in addition to all federal regulations.
Information We Collect
Tennessee defines “Personal Information”, with respect to the online information provided and/or sourced from an individual or entity, as: (i) first and last name; (ii) social security number; (iii) driver’s license number; or (iv) account, credit card, and debit card number, in combination with any required security code, access code, or password that would permit access to an individual’s financial account. We may require disclosure from You of any Personal Information for use of our Website and/or Services. This disclosure from You is voluntary.
Personal information does not include information that is lawfully made available to the general public from federal, state, or local government records or information that has been redacted, or otherwise made unusable.
We obtain the categories of personal information listed above from the following categories of sources:
Use of Personal Information
We may use or disclose as reasonably required to our third-parties the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
While we will not sell or rent your personal information, we may disclose it to a third party for a business purpose only. If we disclose personal information for a business purpose only, we enter a contract that describes the purpose while also requiring the recipient to keep the personal information confidential. Such recipients are not to use the personal information for any purpose except for fulfilling the agreements of a contract with us.
We disclose your personal information for a business purpose only to the following categories of third parties:
In the preceding twelve (12) months, we have not sold nor rented any personal information. As stated above, QualityEdits does not sell nor rent personal information.
Your Rights and Choices
Under Tennessee statute, if You are injured by a violation of Your rights with respect to our collection and management of Your Personal Information, You may institute a civil action to recover damages and to enjoin the information holder from further action in violation of this section. The rights and remedies available are cumulative to each other and to any other rights and remedies available under law. These actions include but are not limited to: consumer protection violation, identity theft, and invasion of privacy.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Please note that, as stated above, QualityEdits does not sell nor rent personal information.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by email at info@qualityedits.com or by phone at 901-203-2195.
Only you or a person registered with the Tennessee Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Please note, however, that QualityEdits does not provide services to minor children. QualityEdits does not collect personal information from minor children, and in turn we are compliant with Tennessee statutes as it relates to the Personal Information of minors and/or students.
You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of receiving the request. If additional time is needed (up to ninety (90) days), we will inform you in writing of the reason and extension period. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your Tennessee Consumer Privacy Act rights. We will not:
Changes to This Privacy Notice
We reserve the right to amend this Privacy Notice at our discretion and at any time. The date this Privacy Notice was last updated will be identified at the top of this page under the general heading Privacy Policy. At any point that we decide to amend this Privacy Notice You will be notified of such, as well as given a brief summary of the amendments made and any, if any, implications to which Your account, Services, or otherwise relationship with us may be affected. Notice shall be given pursuant to Tenn. Code Ann. § 47-18-2107 stating that acceptable notice is deemed valid upon: (i) written notice; (ii) electronic notice; or (iii) substitute notice encompassing email, Website postage, or notification to statewide media.
Contact Information Per the Tennessee Consumer Privacy Act (TCPA)
If you have questions about this Privacy Notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or if you wish to exercise your rights under Tennessee law, you may contact us via email at info@qualityedits.com or by phone at 901-203-2195.
You may also access the TCPA compliance for our third-party service providers by contacting:
Clio: https://www.clio.com/contact/
LawPay: https://lawpay.com/about/contact-us/
Article 18 – CONTACT INFORMATION:
If you have any questions about this Privacy Policy or the way we collect information from you, or if you would like to launch a complaint about anything related to this Privacy Policy, you may contact us further as follows:
Website: www.qualityedits.com
Email: info@qualityedits.com
Phone: 901-203-2195
Mailing Address:
QualityEdits LLC
P.O. Box 1463
Cordova, TN 38088
USA
QualityEdits provides professional academic editing services for busy undergraduates, graduate students, scholars, and researchers. From major papers and theses to dissertations, grant proposals, and conference papers (as well as many other types of documents and manuscripts), we ensure high quality editing results for our clients.
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